The Military Gift Store Reviews
(Rated by 13 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
$OFF10
$OFFGREAT OFFER
Overall Rating
4.5
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Price & Quality4.5
- Shipping & Delivery4.4
- Customer Service5.0
- Return Policy4.3
Recent Customer Reviews (13)
Mattia Li Fonti
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Tanya Jackson
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Françoise Ailleboust
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Hörður Snorrason
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Joelle Collado
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Michael Bar
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Shelley Jackson
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Jonathan Penney
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Victorine Racicot
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Anthony Lyons
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The Military Gift Store Pricing
Flag Display Cases
$169.99 - $399.99
Burial flag cases
$169.90 - $399.99
Shadow boxes with pedestals
$269.99 - $399.99
Smaller flag and certificate cases
$112.00 - $259.99
Shadow Box Display Cases
$99.00 - $99.99
Payment Methods
Accepted Payment Options:
Prices for items on Themilitarygiftstore.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For The Military Gift Store credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Military Gift Store Pros & Cons
Pros
1
High-quality craftsmanship: Customers consistently praise the construction and materials of flag display cases, with many noting excellent wood quality and attention to detail.
2
Fast shipping: Multiple reviews highlight quick delivery times, with some orders arriving next day.
3
Responsive communication: Strong customer service with timely email responses and helpful staff assistance, particularly from team member David.
4
Strong ratings: The store maintains a 4.7-star rating on Birdeye (133 reviews) and 4.1 stars on Sitejabber (140 reviews).
5
Customization support: Staff willing to work with customers on special requests and upgrades.
CONS
1
Inconsistent product quality: Some customers received items with defects, unfinished spots, or products that didn't match online descriptions.
2
Delivery issues: Notable complaints about delayed shipments and orders arriving incomplete or with wrong items.
3
Return/refund problems: Customers reported slow refund processing and poor communication during return procedures.
4
Made in China concerns: At least one customer expressed disappointment that products were manufactured in China rather than by veterans as expected.
5
Customer service gaps: During peak times, responsiveness declines, and some customers reported difficulty reaching the business by phone or email.
6
Inconsistent product accuracy: Flag cases sometimes don't hold flags as pictured, and color variations between online display and received items.
The Military Gift Store Features and Benefits
Features
Flag Display Cases
Priced $169.99–$399.99, including burial flag cases ($169.99–$399.99), shadow boxes with pedestals ($269.99–$399.99), and smaller cases ($112.00–$259.99)
Sword Display Cases
Priced $299.99
Shadow Box Display Cases
Priced $99.00–$99.99
First-time buyer discount
$10 off with code FIRSTORDER10
Bulk/wholesale pricing
Available for organizations, events, and group memorials
Price-match guarantee
Matches prices on products
Fast shipping
Ships most orders within one business day; multiple reviews highlight quick delivery times, some next day
High-quality craftsmanship
Customers praise construction, materials, excellent wood quality, and attention to detail
Responsive communication
Timely email responses and helpful staff assistance, particularly from David
Strong ratings
4.7-star on Birdeye (133 reviews) and 4.1 stars on Sitejabber (140 reviews)
Customization support
Staff willing to work on special requests, upgrades, personalized engraving, lighting options, locks, combination cases for flags, medals, certificates, photos
Product Range
Specializes in American-made flag display cases, military frames, burial flag cases, shadow boxes, medal display cases, sword display cases, multi-flag options for Army, Navy, Air Force, Marine Corps, Coast Guard
Quality and Craftsmanship
High-quality materials like wood and glass protect flags, enhance display, superior preservation of military symbols since 1997
Shipping and Service
Ships within one business day, fast and secure shipping, safe online shopping, dedicated customer service
Warranty and Guarantees
100% satisfaction guarantee for peace of mind
Pricing Options
Discounted wholesale and bulk pricing for organizations, events, group memorials; competitive retail pricing
Versatile Display Solutions
Various styles and materials, wall-mounted or mantel placement, accommodates 3ft x 5ft and 5ft x 9.5ft flags